This Privacy Policy aims to inform users of the website www.babiloncaravan.com about the processing of personal data they may provide while browsing, hiring our campervan rental services, or through any other communication channel made available by Babilon Caravan. Personal data is processed in full respect of the principles of lawfulness, fairness, transparency, data minimisation, accuracy, integrity and confidentiality set out in Regulation (EU) 2016/679, General Data Protection Regulation (GDPR), in Spanish Organic Law 3/2018 on Personal Data Protection and the guarantee of digital rights (LOPDGDD), and other applicable regulations.
1. Data controller
The controller responsible for processing the personal data collected through this website is Julián Lucero Martín, holder of the domain www.babiloncaravan.com, with Tax ID (NIF) 43162425G and registered address at C/ Hermanos Moncada, Bajos F, 07181, Palma de Mallorca, trading under the name Babilon Caravan.
2. Rights of data subjects
In accordance with Articles 15 to 22 of Regulation (EU) 2016/679 (GDPR), data subjects may exercise their rights of access, rectification, erasure, objection, restriction of processing, data portability and the right not to be subject to decisions based solely on automated processing, where applicable, by sending a request to info@babiloncaravan.com. Likewise, if they consider that the processing of their personal data infringes applicable regulations, they may file a complaint with the Spanish Data Protection Agency (AEPD), through its electronic office www.aepd.es.
3. Categories of data processed
When using the website or hiring our services, we may process identification data, contact data, economic, financial and billing data, as well as data derived from browsing where the user has given consent for the use of cookies or other similar technologies.
4. Legal basis for processing
The processing of personal data is based on the performance of the pre-contractual or contractual relationship requested by the user, on compliance with legal obligations applicable to the controller, on the legitimate interest in managing the business activity and customer service, and, where necessary, on the free, specific, informed and unambiguous consent given by the data subject. Consent may be withdrawn at any time without affecting the lawfulness of processing carried out prior to its withdrawal.
5. Purpose of processing
Personal data will be processed in order to manage information requests made by users, process and execute campervan rental bookings and contracts, provide the contracted services, manage billing, accounting and compliance with applicable legal obligations, handle incidents, queries or complaints, and maintain the communications necessary as a result of the contractual relationship. Likewise, where a prior contractual relationship exists or the user has given consent, commercial communications relating to similar products or services may be sent. Equally, subject to user consent, data derived from browsing, such as IP address, geolocation data or statistical information, may be processed in order to improve the browsing experience, analyse use of the website and optimise the services offered.
6. Data retention
Personal data will be kept for the time strictly necessary to fulfil the purposes for which it was collected, for as long as the contractual or commercial relationship with the user is maintained and, once it has ended, for the periods legally established to address any legal, tax, administrative or contractual liabilities.
7. Data recipients
As a general rule, personal data will not be disclosed to third parties, except where there is a legal obligation or it is necessary for the proper provision of the contracted services (such as web hosting providers, IT service providers, management platforms, tax, accounting or administrative advisors and other providers involved in the performance of the service, all of them subject to the corresponding data processing agreements provided for in Article 28 of the GDPR). As a general rule, no international data transfers are envisaged, except those that are necessary and accompanied by the guarantees required by current regulations.